Last Updated: [Date of Last Update – October 26, 2024]
At Bogor Holiday, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, bogorholiday.com (the “Site”) or use our services.
1. Information We Collect
We collect the following types of information:
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Personal Information: This includes information that you voluntarily provide to us, such as your name, email address, phone number, mailing address, travel preferences, and any other details you provide when making a booking, contacting us, or subscribing to our newsletter.
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Booking Information: When you book a tour, transportation, or accommodation through our Site, we collect details about your booking, including travel dates, destinations, and any other relevant information.
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Payment Information: If you make a payment through our Site, we may collect payment information, such as credit card details or other payment method information. However, please note that we typically use secure third-party payment processors, and we do not directly store your full payment information on our servers.
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Website Usage Information: We automatically collect certain information about your use of our Site, such as your IP address, browser type, device information, pages visited, and referring URLs. This information is collected through cookies and similar technologies.
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Communication Information: We may keep records of any communication we have with you, including emails, chat transcripts, and phone calls.
2. How We Use Your Information
We use your information for the following purposes:
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To Provide Our Services: We use your information to process your bookings, communicate with you about your travel arrangements, provide customer support, and fulfill your requests.
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To Improve Our Site and Services: We analyze website usage data to enhance our website’s functionality, tailor its content, and develop new features and services.
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To Personalize Your Experience: We may use your information to personalize the content and offers you see on our Site.
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To Communicate with You: We may use your contact information to send you booking confirmations, updates about your travel arrangements, newsletters (if you have subscribed), and marketing communications (with your consent).
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To Process Payments: We use your payment information to process your transactions.
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To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.
3. Sharing Your Information
We may share your information with the following third parties:
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Service Providers: We share your information with third-party service providers who assist us in operating our website, providing services (e.g., payment processors, tour operators, accommodation providers), and managing communications.
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Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new entity.
We do not sell your personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to collect information about your usage patterns and to personalize your experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments. However, no data transmission over the internet can be guaranteed to be 100% secure.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:
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Access your personal information
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Correct inaccuracies in your personal information
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Request deletion of your personal information
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Object to or restrict the processing of your personal information
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Withdraw your consent for certain processing activities
If you wish to exercise any of these rights, please contact us using the information below.
8. International Data Transfers
Your information may be processed and stored in locations outside your country of residence. By using our Site and services, you consent to these international data transfers. We will ensure that any data transfers are done in accordance with applicable data protection laws.
9. Children’s Privacy
Our Site and services are not directed at children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe that we have inadvertently collected personal information from a child under 16, please contact us immediately, and we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and change the “Last Updated” date. Your continued use of the Site following such changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Bogorholiday.com
Deraincity Gunungbatu Office
Jl. Hegarmanah III, Gunungbatu, Kec. Bogor Barat., Kota Bogor, Jawa Barat 16118
Email: [email protected]
Phone: +62 811-1120-025
